Question 1

What is ARC-Files?

Accepted Answer

ARC-Files is a SharePoint-native document management platform built by Al-Rafay Consultancy for enterprise real estate teams. It provides 20 SPFx web-part modules across four categories — Overview, Document Management, Governance & Compliance, and Administration — that layer directly on top of Microsoft 365 and SharePoint Online without requiring data migration.

Question 2

Does ARC-Files require migrating data out of SharePoint?

Accepted Answer

No. ARC-Files is deployed as SPFx web parts inside your existing Microsoft 365 tenant. Your documents stay exactly where they are in SharePoint. ARC-Files layers governance, search, and compliance automation on top — no third-party cloud storage, no data migration.

Question 3

Is ARC-Files a Microsoft product?

Accepted Answer

No. ARC-Files is published by Al-Rafay Consultancy. It runs on the Microsoft 365 platform using SPFx (SharePoint Framework) and Entra ID for authentication, but it is an independent product, not made by Microsoft.

Question 4

How is ARC-Files different from SharePoint Syntex or standard SharePoint?

Accepted Answer

Standard SharePoint provides file storage and basic metadata. SharePoint Syntex (now Microsoft Syntex) adds AI-based content processing. ARC-Files adds a different layer: governed metadata structures, bulk tagging, expiration monitoring, retention automation, multi-market provisioning, and audit visibility — all purpose-built for real estate document operations.

Question 5

What real estate teams use ARC-Files?

Accepted Answer

ARC-Files is designed for commercial real estate operators, REITs, and multi-market property management firms. The reference deployment manages 18 document libraries across 13 markets including New Jersey, San Francisco Bay, New York, Pennsylvania, San Diego, Washington, Colorado, and Massachusetts.

Question 6

How long does a typical ARC-Files deployment take?

Accepted Answer

Most organizations are live within 2–4 weeks depending on the number of markets and complexity of existing metadata. The implementation team handles taxonomy mapping, library configuration, and user onboarding.

Question 7

What modules does ARC-Files include?

Accepted Answer

ARC-Files includes 20 modules in 4 groups: Overview (Dashboard, My Recent Documents), Document Management (Document Search, Document Mover, Document Templates, Property Export, Tenant Portal), Governance & Compliance (Metadata Report, Doc Checklist, Bulk Tagger, Expiration Alerts, Retention Manager, Audit Viewer, Permissions Viewer), and Administration (Admin Hub, Term Set Manager, CSV Import, Analytics Dashboard, Market Provisioner, Theme Deployer).

Question 8

How does ARC-Files handle document permissions and security?

Accepted Answer

ARC-Files respects and extends your existing SharePoint permission model. Data never leaves your M365 tenant. The Permissions Viewer gives complete visibility into who has access to what, down to the folder level, with one-click access revocation.

Question 9

Is pricing based on per-user licenses?

Accepted Answer

ARC-Files pricing is based on your SharePoint environment scope — number of markets, document libraries, and tenant size — rather than per-seat licensing. Three tiers are available: Starter (up to 5 markets), Business (up to 30 markets), and Enterprise (unlimited markets).

Question 10

Can we try ARC-Files before committing?

Accepted Answer

Yes. We offer guided discovery demos tailored to your specific SharePoint footprint and document management challenges. Request a demo and the team will walk you through the platform using scenarios relevant to your organization.

Transparent packaging, enterprise pricing

Starter

Included

Not included

Business

Included

Not included

Enterprise

Included

Full module comparison

Frequently asked questions

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Module	Starter	Business	Enterprise
Overview
Dashboard
My Recent Documents
Document Management
Document Search
Document Mover
Document Templates
Property Export
Tenant Portal
Governance & Compliance
Metadata Report
Doc Checklist
Bulk Tagger
Expiration Alerts
Retention Manager
Audit Viewer
Permissions Viewer
Administration
Admin Hub
Term Set Manager
CSV Import
Analytics Dashboard
Market Provisioner
Theme Deployer