Introduction

ARC-Files, published by Al-Rafay Consultancy (“we,” “our,” or “us”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information: Name, email address, company name, job title, and phone number provided through our demo request or contact forms.
Usage Data: Pages visited, time spent, browser type, and referring URLs.
Cookies: See our Cookie Policy for details.

How We Use Your Information

Respond to inquiries and demo requests
Provide, maintain, and improve our services
Send relevant product communications (with your consent)
Analyze website usage to improve the experience
Comply with legal obligations

Data Residency

ARC-Files is a SharePoint-native platform. When deployed, customer documents remain within the customer's own Microsoft 365 tenant. ARC-Files does not extract, copy, or store customer documents outside of SharePoint.

Data Sharing

We do not sell personal information. We may share information with trusted service providers who assist in operating our website, so long as they agree to keep this information confidential.

Your Rights

You may have the right to access, correct, delete, or restrict processing of your personal data. Contact us at privacy@arc-files.com to exercise these rights.

Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated date.

Contact

Questions? Contact us at privacy@arc-files.com.